Accolades
General Store FeedBack
“The ONLY place to go for expert advice,ingredients and EVERYTHING you need for brewing beer or making wine!”
“Hey guys. I just want to tell you how impressed I am with your store and staff. You have everything I’ve been looking for since I’ve been shopping there and your staff are all amazingly knowledgable and pleasant. You represent everything about why I love home brewing – meeting great people with great attitudes and having fun. So thanks so much for making my brewing some of the best times of my life… Btw – that Muscat non-alcoholic you had on tap was fantastic! I usually don’t drink that kind of stuff, but that was amazing. ”
“Best home brew supply store around. Great variety and awesome employees!”
“I wanted to thank you guys again for all of your help in preparing my recent big brew party with the two apple brandy barrels we purchased. Aaron was incredibly helpful and thorough when he put the giant order all together. I’ll have to save a few bottles for him!”
“I stopped into the bethlehem store yesterday. The staff was friendly, knowledgeable and helpful. Great job picking out an allstar staff. I will be back”
“Wide variety of supplies and knowledgeable staff.”
“I’ve been homebrewing for a few years now and everyone at Montgomeryville store has been helpful and informative no matter what question I ask. Thanks for all the help with my recipes !! (and for encouraging the homebrew experience)”
“The new Bethlehem store is ssssiiiicccckkkk!”
“Dear Keystone Homebrew….I miss you. I am sorry that I got all busy with getting married and picking floral arrangements but it had to be done. I will soon be in to enjoy all things homebrew. Probably at around 8:53 pm on a Friday night! See you soon!”
“This is where I get my home brew supplies, and the staff is amazing. Ask for Josh. Then high five him.”
“Thanks for everything you do for the home brewing community. Great newsletter this month. Enjoy the holidays!!”
“Great selection and extremely knowledgeable staff”
“To the kind folks at Keystone Homebrew… Just wanted to drop everyone a quick thanks for helping out my wife, who arrived about a minute before closing today. She was on her way home and asked if I wanted some supplies. I said sure, but I had no recipes or anything. She showed up five minutes before the shop closed, and at least a couple guys helped her figure out what my text meant, hooked her up with a great-looking recipe, and made my day.”
“I think you do a great job, and whenever I’ve been in either store with stupid questions or ideas, you and/or all of your assistants are really knowledgeable and helpful. Keep it up.”
“Thank you for your encouragement… Looking forward to this beer. I really appreciate your prompt and complete customer service. Frankly, I had expected a boilerplate reply but you obviously read my issue and responded to my questions exactly with your expert knowledge.”
“…your emails/store are fantabulous, thank you for all your fantastic work!!”
“I think you do a great job, and whenever I’ve been in either store with stupid questions or ideas, you and/or all of your assistants are really knowledgeable and helpful. Keep it up.”
“Great homebrew store. They have everything you need and are very knowledgeable about all things homebrew.”
“Great place for enthusiasts of home brew whether it be beer or wine. They offer a wide array of items and classes. Not sure where to begin get a gift certificate for that special someone and they’ll know just what to do with it. Knowledgeable, friendly, and helpful folks there too!”
“Thank you… for all your help and patience for dealing with a rookie like me.”
“Just wanted to say thanks. I came by the shop today and picked up a sack. Also got 4 gallons of the growers choice cider. Great service. Thanks very much!”
“Just started my 3rd batch of wine! Thanks to @KeystoneHB for their very knowledgeable and friendly service.”
Web, Phone & Mail order Feedback
“The new store and website are looking good! I even think my next batch of beer will even be tastier!”
“Thank you. You guys are like the fastest shippers ever!”
“I ordered yesterday and got off the phone just after 3. My goods were packed, shipped and arrived here today just south of DC before I got home from work at 5. No one can fault you for slow packing and shipping! Everything I ordered was included and in fine shape. I appreciate the cold pack with the live yeast and the sealed packaging that limited water and condensation. Many thanks for running such a tight ship and for your attention to detail and customer care…I ordered from you based on having received a gift certificate from a colleague who lives near you. I can see why he felt Keystone was such a good idea, and why he trusted a gift in honor of the birth of my first son to you. ”
“I appreciate your high level of service and will be ordering from you again in the future.”
“I received the replacement items yesterday. I didn’t expect a refund or replacements. Thank you for going above and beyond… I will be returning to Keystone for my next order.”
Wine Grapes & Juice Feedback
“…This is the first year I purchased my grapes from you and it was well worth the drive from central NJ. The grapes were absolutely beautiful. When I tested them, the numbers could not have been better… I think I’ve found a new place to by my grapes”
“I wanted to thank you very much for the great grapes… The merlot and Lake County Cab seem to be doing well so far. I really appreciate you guys bringing in such high quality fruit!”
“Just wanted to compliment your store & the quality of your products. I had stopped making wine for the past 2 years due to various reasons but decided this year to start practicing my hobby again. When I saw your notice that you would be selling Chilean juice, I decided to purchase some in May. I have always entered local amateur competitions with very good success. This year, although the timing was short, I decided to enter the Chilean Gewurztraminer & Sauvignon Blanc at the Maryland State Fair. To my surprise, I won a Blue Ribbon and The Best of Show award for the Gewurztraminer.”
Recipe Feedback
“Wow, I bought the dark mild extract kit! It turned out amazing! Great head, smell, and taste! Thanks again!!”
“just cracked my first Fonthill Farmhouse. Delicious!!! Nice work!”
Event Feedback
“Thank you… for an excellent time today at the Bethlehem location. Best of all I got my Madison IPA canned too!”
“Thank you so much for the fabulous event on Tuesday night. What a terrific value. I learned a lot and it was great to taste wines I might not have considered making. The cheese was a treat too and sandwiches were terrific. Hope you do this again next year I will be there with some friends. I know this was a lot of work to pull off. Thanks for putting in the effort.”
“Thank you for organizing the War of the Worts. It’s always a very well run competition and I always consider it to be the premier competition in our area… I know that I’m really fortunate to have such a great local homebrew shop. Without the fresh ingredients that you provide and the advice that I’ve received from your crew, it would be tough to make beers that hold up in competition. I was able to brew that Orval Clone because Jeremy let me have the White Labs yeast he was planning to use in his own brew…very cool of him to let me take it. It just exemplifies the way the Keystone staff always puts the customer first. ”
“Just wanted to say that we had a great time at the event last weekend, and thanks for having it! Everyone I spoke to at and after the event said they had a great time, and I think we need more region-wide brewing and beer events like it. You’ll be seeing plenty of me over the next couple of months…”